We're here to help
Creator or brand, this is where you get your questions answered and talk to a real person on the Inklop team. No tickets lost in a queue, no runaround.
Contact channels
Help based on who you are
I'm a creator
- Recover access, link TikTok/Instagram and edit your profile.
- Understand why a video is approved or rejected.
- Request and track your payouts via Stripe Connect.
I'm a brand or agency
- Create, top up and pause campaigns from the web app.
- Read your metrics of AI-verified human views.
- Billing, budgets and how the CPM model works.
Frequently asked questions
The questions we get most. If yours isn't here, write to us at soporte@inklop.com.
On the login screen, tap “Forgot your password?” and we'll send a recovery link to your registered email. If nothing arrives within a few minutes, check your spam folder or write to soporte@inklop.com from the address you signed up with.
Delete your account
You can delete your Inklop account and ask us to erase your personal data whenever you want. There are two ways:
From the app
- 1Open the app and log in.
- 2Go to Settings → Profile.
- 3Tap “Delete account” and confirm.
By email
If you can't get into the app, write to us at datospersonales@inklop.com from your registered email. We verify your identity and process the request within 10 business days.
When you delete your account we erase your personal data securely, except for the information the law requires us to keep (for example, transaction and payment records for tax and antifraud reasons). You'll find the details in our Privacy Policy.
Report a problem
Inklop, LLC
1111B S Governors Ave STE 48251, Dover, DE 19904, US